# Services

We look after you from choosing a product through installation and scheduled care, so your machine keeps working well.

## Installation

A technician installs the product at your home, checks that it works and shows you how to use and care for it.

## Scheduled care

On packages that include service, our team inspects, cleans and replaces filters on the schedule set by the package.

## Standards and certifications

- Installed to standard: We follow the manufacturer's equipment and procedures.
- Trained staff: Service staff are trained before they start.
- Every visit recorded: You can check your service history.

## How the service works

1. Choose a product: Tell us what you need and we will suggest a suitable model.
2. Book installation: Pick a day and time that suit you.
3. Install and test: A technician installs and tests the machine, then shows you how it works.
4. Scheduled care: We arrange visits according to your package.

## Frequently asked questions

### Is installation included in the price?

It depends on the product and package. See the product page for details.

### Can the machine move with me?

Contact our team in advance to ask about removal and reinstallation.